Please bear with us! We apologise unreservedly! Yes, we value your custom! Your parcel WILL be with you soon. If your order has been shipped via Royal Mail, kindly keep trying to check your tracking log over the course of the coming days and you will be able to see when your order has been picked up by the Royal Mail courier and the progress it is making. Your shipping tracking number can be found in your shipping confirmation email, once you have been sent one.

PLEASE NOTE: The 2-3 day Royal Mail Tracked Shipping advertised on some product pages has been taking longer than normal as in the experience of some of our customers! This is due to delays with the Royal Mail service as a result of Industrial Strike Action. Please bear with us and we will get your order to you.

*Emails are taking 24-48 days for us to respond. Don't worry we always read and reply, but at the moment it's taking much longer than normal!
Please note we are not answering our phone line yet as all our staff are diverted to order processing and shipping. 
Thank you for shopping with BARE FACE! 
We thank you in advance for your patience and understanding!!
Kind Regards
Isabella